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FeaturesEmail OutreachMonthly Targets

Monthly Targets

Set and track monthly email outreach goals.

Who Can Set Targets

  • Super Admin - Full edit access
  • AE - Full edit access
  • SDR - View only

Target Types

Volume Targets

Companies Prospected Primary goal: number of unique companies to reach.

Emails per Company Default 5 emails per company (range: 1-20).

Emails Sent Target Auto-calculated:

Emails Sent Target = Companies Prospected × Emails per Company

Rate Targets

TargetTypical ValuePurpose
Deliverability Rate95%Expected % delivered
Open Rate40-50%Expected % opened
Reply Rate5-25%Expected % replied
Positive Reply Rate5-30%Expected % positive
Bounce Rate Max2-5%Maximum acceptable

Setting Targets

  1. Go to Settings > Email Targets
  2. Select month and year
  3. Enter volume targets
  4. Enter rate targets
  5. Click Save

Expected Funnel Preview

When you set targets, the system shows expected values:

Example: 100 companies × 5 emails = 500 sent 500 sent × 95% delivery = 475 delivered 475 delivered × 40% open = 190 opened 190 opened × 25% reply = 48 replied 48 replied × 20% positive = 10 positive replies 500 sent × 3% max bounce = 15 bounced (max)

Tracking Progress

The Target Progress card shows:

  • Volume progress - Actual vs target counts
  • Rate progress - Actual vs target percentages
  • Status badges - On track, ahead, behind

Partial Month Views

When viewing a partial month (e.g., first 15 days):

  • Banner shows selected period
  • Explains this is X% of the full month
  • Helps interpret partial data against full targets

Best Practices

TipWhy
Set realistic ratesBased on historical performance
Adjust monthlyLearn from previous months
Include bufferUnexpected issues happen
Review quarterlyEnsure targets drive growth