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IntegrationsZoomInfo Connection

ZoomInfo Connection

Connect ZoomInfo to enable AI Prospecting and lead enrichment.

Why ZoomInfo?

ZoomInfo provides:

  • Company database for searching
  • Contact information (emails, phones)
  • Firmographic data (industry, size, revenue)
  • Decision maker identification

Connection Method

Z360 uses ZoomInfo MCP (Model Context Protocol) for integration.

Benefits of MCP

  • OAuth-based authentication
  • Automatic token refresh
  • Real-time data access
  • Structured API calls

Setup Steps

1. Navigate to Settings

Go to Settings > Integrations.

2. Find ZoomInfo Section

Look for “ZoomInfo MCP Integration”.

3. Click Connect

Click the Connect ZoomInfo button.

4. Authorize

  1. ZoomInfo login page opens
  2. Enter your ZoomInfo credentials
  3. Authorize Z360 GTM Hub access
  4. Redirected back to settings

5. Verify Connection

Connection status shows:

  • Green “Connected” badge
  • Token expiry date
  • Connected user email

Connection Details

FieldDescription
StatusConnected / Not Connected
Connected ByWho set up the connection
ExpiresToken expiry date
Last RefreshedWhen token was last refreshed

Disconnecting

To disconnect ZoomInfo:

  1. Click Disconnect button
  2. Confirm action
  3. Connection removed
Disconnecting disables AI Prospecting until reconnected.

Token Refresh

Tokens auto-refresh before expiry. If manual refresh needed:

  1. Click Refresh Token button
  2. May require re-authentication

Troubleshooting

IssueSolution
Connection failsCheck ZoomInfo account access
Token expiredClick Reconnect
Permission deniedVerify ZoomInfo subscription
API errorsCheck ZoomInfo service status

Requirements

  • Active ZoomInfo subscription
  • API access enabled on your account
  • Admin approval (if required by your ZoomInfo admin)